By using this website (the “Site”) or any products or services provided through this Site (www.flanner.co and any sub-domains and other related products and services), you agree to these Terms and Conditions of Use (“Terms”) between FLANNER and you. The total agreement between FLANNER and you is comprised of these Terms, the FLANNER Privacy Policy, and the FLANNER Third-party Content Use and Reproduction Policy, which are incorporated by reference (collectively, “Agreement”), and supersedes all previous written and oral agreements, representations, and warranties.

If you don’t agree with the terms this Agreement, please refrain from using the Site and any of our services.

• General/  Services Description 

FLANNER created this Site to provide resources to help you plan trips, including travel details and activities. 

The service is a custom travel itinerary planning service priced as specified here. FLANNER helps create an online detailed trip itinerary based on the request submitted by the user. FLANNER is not an operator of tours, activities, nor is it a provider of tours or activities, and FLANNER does not own, sell, resell, furnish, provide, manage and/or control any transportation or tour services. FLANNER’s responsibilities are limited to providing a day-by-day travel itinerary for the user’s requested city.

Financial Terms: When you purchase a package on Flanner you will be charged upfront according to the package you’ve chosen. You may contact FLANNER with any requests for changes or updates to your itinerary until your planned trip is completed.

• PAYMENTS

This website accepts payments through PayPal, MasterCard, VISA, American Express. When processing payments, some of your data will be passed to these payment processors, including information required to process or support the payment, such as the purchase total and billing information.

Please see their respective privacy policies linked to above for more details.

• REFUND AND CANCELLATION POLICY

Travelers are free to reject any Itinerary for any reason prior to completion. Once a Traveler confirms an Itinerary as satisfactory, any fees paid are non-refundable, though the Traveler may request additional advice until their trip is completed. FLANNER will make every effort to edit and create an itinerary that is satisfactory to the Traveler BEFORE their trip. If the Traveler is not satisfied with the recommendations provided by FLANNER prior to their trip, they may request a full refund. FLANNER does not guarantee the suitability or availability of recommendations, and therefore is under no obligation to issue refunds for these reasons.

• User License

By using this Site, we grant you permission to create and download one copy of the materials related to your trip (information or software) for personal, non-commercial viewing only. This is the grant of a license, not a transfer of title. 

• User Conduct

Every User must abide by the following rules of conduct in regards to Our Site and services:

• You must be at least 18 years old to post content on Our Site or have a parent or guardian’s permission to do so.
• You must provide accurate information as required when communicating with us.
• You may not use our Site or services to abuse, harass, defame, or defraud anyone.
• You may not use Our Site or services to do anything unlawful, misleading, malicious, or discriminatory.
• You may not transfer our materials to another person or “mirror” the materials on any other server.

You may not reverse engineer, decompile, disassemble, derive source code, create a derivative work of, or otherwise repurpose any aspect of Our Site or services; attempt to do so, or assist anyone in doing so except permitted by applicable law notwithstanding this limitation.

We reserve the right to suspend or terminate any User’s account for violating this Agreement.

• Links

We may provide links to other websites on our Site. Providing a link, however, is not an endorsement. We shall not be responsible for any material on any site to which we provide a link that we did not create. User assumes all risk by following a link. FLANNER provides no guarantee that any website it links to will be accurate or available.

• Intellectual Property

FLANNER retains its intellectual property rights, including but not limited to, copyright rights in all its original content published on and through our Site.

You may use our Content for your personal, non-commercial use as stated above, provided you do not remove or alter any copyright, trademark, or other proprietary notices. You may not engage in systematic retrieval of content from this Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without prior written permission from us.

FLANNER and our logo are trademarks owned by FLANNER and may not be used without our explicit written permission. 

• Indemnification

By using our Site or services, you agree to defend, indemnify, and hold harmless FLANNER, our affiliates, and their respective directors, officers, employees, and agents from and against all claims and expenses, including attorneys’ fees, arising out of or related to any activity by you in connection with our Site or services.

• Warranty Disclaimer

USER EXPRESSLY AGREES THAT USE OF OUR SITE AND SERVICES ARE AT USER’S SOLE RISK. NEITHER THE COMPANY, ITS AFFILIATES, NOR ANY OF THEIR RESPECTIVE EMPLOYEES, AGENTS, THIRD-PARTY CONTENT PROVIDERS OR LICENSORS, OR ANY OF THEIR OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS, WARRANT THAT USE OF OUR SITE OR SERVICES WILL BE UNINTERRUPTED OR ERROR FREE; NOR DO THEY MAKE ANY WARRANTY AS TO (1) THE RESULTS THAT MAY BE OBTAINED FROM USE OF OUR SITE OR SERVICES OR (2) THE ACCURACY, RELIABILITY, OR CONTENT OF ANY INFORMATION OR SERVICE PROVIDED THROUGH THIS SITE OR OUR DISCUSSION FORUMS.

OUR SITE AND SERVICES ARE MADE ACCESSIBLE ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE HEREBY DISCLAIM ANY AND ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THOSE OF TITLE NONINFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE.

SPECIFICALLY, THE MATERIALS ON THIS SITE ARE INTENDED FOR PERSONAL USE FOR TRIP PLANNING PURPOSES ONLY. THE COMPANY MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, OF THE ACCURACY OF THE MATERIALS AND THEIR SUITABILITY FOR ANY PURPOSE, 

• Limitation of Liability

YOU UNDERSTAND AND AGREE THAT FLANNER IS NOT RESPONSIBLE FOR ANY DAMAGES AND DISCLAIMS ALL LIABILITY THAT MAY RESULT IN FOLLOWING FLANNER’S ITINERARY RECOMMENDATIONS. THE PARTAKING OF ANY EXPERIENCES RECOMMENDED BY FLANNER ARE AT THE TRAVELER’S OWN RISK.

IN NO EVENT SHALL WE OR OUR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO THIS AGREEMENT. WE ASSUME NO LIABILITY OR RESPONSIBILITY FOR ERRORS OR OMISSIONS IN THE CONTENT PROVIDED THROUGH THIS SITE, DISCUSSION FORUMS, AND/OR OTHER SERVICES. THE PARTIES AGREE THAT OUR MAXIMUM FINANCIAL OBLIGATION TO YOU IS THE AMOUNT PAID TO US FOR SERVICES PRIOR TO THE DISPUTE.

UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR ANY LOSS OR DAMAGE ALLEGEDLY CAUSED BY YOUR RELIANCE ON ANY INFORMATION PROVIDED ON THIS SITE OR THROUGH OUR SERVICES, EVEN IF THE COMPANY OR ITS AUTHORIZED REPRESENTATIVE HAS BEEN NOTIFIED ORALLY OR IN WIRTING OF THE POSSIBIITY OF SUCH DAMAGE. YOU ARE RESPONSIBLE FOR EVALUATING THE ACCURACY, APPROPRIATENESS, COMPLETENESS, AND USEFULNESS OF OUR CONTENT BASED ON YOUR SPECIFIC NEEDS. PLEASE SEEK THE ADVICE OF PROFESSIONALS, AS APPROPRIATE, TO EVALUATE AND PROVIDE INDIVIDUALIZED INFORMATION AND INSTRUCTION.

• Revisions and Errata

The materials appearing on the Site could include technical, typographical, or photographic errors. FLANNER does not warrant that any of the materials on the Site are accurate, complete, or current. FLANNER may make changes to the materials contained on the Site at any time without notice. FLANNER does not, however, make any commitment to update the materials.

• Modification to this Agreement

We reserve the right to change this Agreement at any time as we deem necessary or desirable. These changes will most likely be enacted to comply in changes to our services and/or changes in the law. We will notify Users of changes by posting notice of the change on Our Site. Any changes will be effective upon the changes being made to this Agreement. Your continued use of Our Site or services shall be your acceptance of any changes to this Agreement. All additional terms are hereby incorporated into this Agreement by this reference.

The date at the bottom of the Terms informs you of the date of the most recent change.

• Dispute Resolution

By using this Site, you agree that any claim, dispute, or controversy you may have against us arising out of, relating to, or connected in any way with this Agreement, our Site, or services, shall be resolved exclusively in a court located in Athens (Greece).  Greek law shall govern all disputes related to this Site and our services. You agree that you shall only pursue a claim on behalf of yourself only and shall not seek to file a class action lawsuit. By using this Site, You agree to the personal jurisdiction of this court and venue.

• Termination

We reserve the right to suspend or terminate this Agreement at any time and for any suspected violation of this Agreement. Termination may occur without advance notification. We shall not be liable for any damages for terminating a User.

• Contact Information

FLANNER is a sole proprietorship company of Mr. Panagiotis Bourtzoglou. You can contact us at Agios Stefanos Attikis (Greece), Makrigianni street no. 9, or via email at info@flanner.co

• Miscellaneous

This Agreement shall constitute the entire agreement between FLANNER and you with respect to the subject matter in this Agreement. No waiver by either party of any breach or default hereunder is a waiver of any preceding or subsequent breach or default.

The section headings used in this Agreement are for convenience only and shall be of no legal force or effect.

If any provision of this Agreement is held invalid by a court of competent jurisdiction, such invalidity shall not affect the enforceability of any other provisions contained in this Agreement, and the remaining portions of the Terms and the Privacy Policy, shall continue in full force and effect. If a provision is found to be invalid, the parties hereby request that the intention of the invalid provision be upheld wherever possible. 

The failure of either party to exercise any of its rights under this Agreement shall not be deemed a waiver or forfeiture of such rights or any other rights provided by this Agreement.